Learn to Craft Your Own Natural Beauty Products
Join our comprehensive online course and become an expert in handmade cosmetic formulation.
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Join our comprehensive online course and become an expert in handmade cosmetic formulation.
Explore Course Details
This privacy policy applies to our online platform that offers handmade cosmetics for sale. It explains how we collect, use, disclose, and safeguard your information when you visit and make purchases through our service. We are committed to protecting your privacy and handling your data transparently, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and relevant laws in India.
We collect information that helps us operate our service and fulfill your orders. The types of information we may collect include:
Personal Identification Information: Such as your name, shipping address, billing address, and other contact details you provide when you register on our site, place an order, or interact with our service.
Transaction Data: Details about your purchases and payments made through our site. Please note that payment card details are typically processed directly by secure payment gateways and are not stored by us, except for limited information required to manage your order and payments.
Technical Data: Information about your device and how you access our site, such as your IP address, browser type, operating system, referring URLs, and timestamps of visits.
Usage Data: Information about how you use our site, such as pages viewed, products searched for, and patterns of activity.
Communications Data: Any information you provide when you contact us with inquiries or feedback.
We collect information when you provide it directly to us, for example, when you:
Register for an account on our site.
Place an order for products.
Subscribe to marketing communications (if offered and you consent).
Contact us with questions or support requests.
We also automatically collect certain technical and usage data as you navigate and interact with our site using technologies such as cookies and server logs.
We process your personal data based on several legal grounds:
Performance of a Contract: We need to process your information to fulfill the contract we have with you, specifically to process your order, manage payments, and deliver the products you purchase.
Legal Obligation: We may process your information when necessary to comply with a legal obligation, such as tax or accounting requirements.
Legitimate Interests: We may process your information for our legitimate interests, provided these interests do not override your fundamental rights and freedoms. This includes purposes like improving our service, preventing fraud, ensuring the security of our site, and conducting business analysis.
Consent: We may process your information based on your explicit consent, particularly for sending you marketing communications. You have the right to withdraw your consent at any time.
We use the information we collect for various purposes related to providing and improving our service, including:
To process and fulfill your orders, including managing payments and shipping products to your address.
To manage your account and provide customer support.
To communicate with you regarding your orders, account, or inquiries.
To improve and personalize your experience on our site and present products and offers relevant to you.
To monitor and analyze trends, usage, and activities to improve our service, products, and operations.
To maintain the security and integrity of our site and prevent fraudulent activities.
To comply with legal obligations and enforce our terms and policies.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention period depends on the type of data and the purpose for which it is used.
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, and disclosure. However, no online transmission or electronic storage method is completely secure, so we cannot guarantee absolute security.
We may share your personal data with third parties only as necessary to provide our service and fulfill your orders. These third parties include:
Payment Processors: To process your payment transactions securely.
Shipping Carriers: To deliver your purchased products to you.
Service Providers: Third-party vendors who perform services on our behalf, such as IT support, website hosting, and data analytics, who are bound by contractual obligations to keep your information confidential and use it only for the purposes for which we disclose it to them.
Legal and Regulatory Authorities: When required by law or necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
We do not sell or rent your personal data to third parties for their marketing purposes without your explicit consent.
Under applicable data protection laws, including the GDPR, you have certain rights regarding your personal data. These rights may include:
The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: Where we process your data based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below.
Our site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. Cookies are small data files stored on your device. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our site.
Your information may be stored and processed in any country where we have operations or where we engage service providers. By using our service, you understand that your information may be transferred to countries outside of your country of residence, which may have different data protection laws than your country. When we transfer data internationally, we take steps to ensure that appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable law. This includes ensuring that recipients of the data are subject to adequate data protection standards.
For any questions or concerns regarding this privacy policy or our data practices, please contact us at the following physical address:
city centre mumbai, india
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be effective immediately upon posting the revised policy on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.